Shipping & Delivery Policy

At Bitaqatak, we strive to provide a seamless and efficient delivery process for all our digital products.

This Shipping Policy explains how our products are electronically delivered to our customers.

1. Delivery Method

  • Electronic Delivery: All products purchased from Bitaqatak are delivered electronically.

  • Once the purchase is completed, the product will be sent to you via WhatsApp, email, or in your order details along with the total product value.

2. Delivery Time

  • Instant Delivery: Most of our digital products are delivered immediately upon payment confirmation. You should receive your product within a few minutes to a few hours after completing your purchase.

  • Processing Time: In rare cases, a short processing time may be required to complete the delivery.

  • If you do not receive your product within 48 hours, please contact our support team for assistance.

  • Payment Verification:

    • If you are a new customer, your payment may be verified before delivery.

    • If your order value exceeds 100 SAR, we may request additional documents to confirm the deduction from your bank card.

3. Contact Information

  • Accurate Information: Please ensure that the WhatsApp number or email address you provide during checkout is correct and active.

  • Bitaqatak is not responsible for failed deliveries due to incorrect or inactive contact details.

4. Non-Delivery

  • Support Assistance: If you have not received your product within the specified timeframe:

    • Check your spam/junk folder (for email delivery).

    • Ensure you have an active internet connection (for WhatsApp delivery).

    • If you still encounter issues, contact us at [email protected] for prompt assistance.

5. Refunds & Cancellations

  • Digital Products: Due to the nature of digital products, all sales are final.

  • We do not offer refunds or cancellations once the product has been purchased or delivered.

  • However, if you experience any issues with your product, please contact our support team, and we will work to resolve the problem promptly.

6. Contact Us

If you have any questions or inquiries regarding this Shipping Policy or need assistance with your order, please contact us at:

7. Policy Updates

  • Bitaqatak reserves the right to modify, amend, add, or remove portions of this Shipping Policy at any time.

  • Changes become effective once posted on the website without prior notice.

  • Please review this policy regularly to stay updated on any modifications.

  • Your continued use of the website constitutes full acceptance of any changes made.

Thank you for trusting Bitaqatak.